Top Active Users
Overview
Top Active Users shows which users generated the most recorded activity during the selected period.
What this feature does
It helps managers and admins understand user activity volume inside the CRM.
Why it is useful
- It provides a quick activity ranking.
- It can reveal unusual user activity.
- It supports operational review.
Who should read this?
System Owner, RISE Admin, Team Manager.
Where to find it
Rise Audit Pro → Dashboard.
How to use it
- Open Dashboard.
- Review Top Active Users.
- Compare users with expected team roles.
- Open Activity Log filtered by a specific user if more detail is needed.
Example workflow
A user appears unusually active after working hours. The admin filters Activity Log by that user and reviews the event types.
Screenshot
Screenshot required
Capture from: Rise Audit Pro → Dashboard → Top Active Users
Capture from: Rise Audit Pro → Dashboard → Top Active Users
Common mistakes
- Using activity volume alone to judge productivity.
- Ignoring role differences between users.
- Not checking whether high activity was automated or expected.
Related articles
- Understanding Performed By
- Session Timeline
- User Risk Scores
