Deleted Events Explained

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Overview

Deleted events show that a supported record was removed or deleted from RISE CRM.

What this feature does

They help administrators investigate who deleted a record, when it happened, and what type of record was affected.

Why it is useful

  • It gives accountability for destructive actions.
  • It helps detect accidental deletions.
  • It can support internal investigations when important records disappear.

Who should read this?

RISE Admin, System Owner, Security Officer.

Where to find it

Rise Audit Pro → Activity Log, filtered by action Deleted.

How to use it

  1. Open Activity Log.
  2. Select Deleted in the action filter.
  3. Choose an entity type if needed.
  4. Review user, timestamp, and record title or ID.
  5. Add notes or tags if the deletion is under investigation.

Example workflow

A project record is missing. The admin filters deleted events by projects and finds the staff member and timestamp responsible for the deletion.

Screenshot

Screenshot required
Capture from: Rise Audit Pro → Activity Log → Filter Action: Deleted

Common mistakes

  • Expecting deleted records to always be recoverable from audit logs. Audit logs describe what happened; they are not a full restore system.
  • Not limiting delete permissions in RISE CRM roles.

Related articles

  • Bulk Actions in Activity Log
  • Log Notes
  • Permissions Overview
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