What Rise Audit Pro Does Not Track Automatically
Overview
Rise Audit Pro focuses on supported RISE CRM entities and plugin-aware tracking points. It does not automatically understand every custom table, third-party plugin entity, or direct database change.
What this article explains
This article explains the limits of automatic tracking and how third-party plugin tracking should be understood.
Why it is useful
- It prevents unrealistic expectations about third-party plugins.
- It helps administrators explain why some custom data may not appear in Activity Log.
- It gives developers a path to integrate custom events safely.
Who should read this?
RISE Admin, Developer / Support Engineer, System Owner.
Where to find it
This applies across Activity Log, View Log, embedded history tools, and custom plugin integrations.
How to use it
- Check whether the action modifies a supported RISE CRM entity.
- Check whether the action uses standard RISE workflows or hooks.
- If it is a custom plugin entity, plan a custom integration or adapter.
- If it is a direct database update, do not assume it will be captured automatically.
Example workflow
A third-party plugin that updates a standard RISE task through the normal task model may be partially visible as a task update. A plugin that writes to its own custom table will not be understood as a meaningful entity unless it integrates with Rise Audit Pro.
Usually tracked
- Supported core RISE entities.
- Standard create, update, and delete flows.
- Authentication events captured by supported filters or hooks.
- Supported view tracking points.
Not automatically tracked
- New custom database tables.
- Custom plugin entities without integration.
- Raw SQL changes that bypass RISE models or hooks.
- External scripts modifying the database directly.
Common mistakes
- Marketing the plugin as tracking every third-party plugin automatically.
- Expecting custom plugin tables to appear as meaningful entities without mapping.
- Assuming direct database changes can be audited without a tracking point.
Related articles
- Does Rise Audit Pro Track Third-Party Plugins?
- Supported vs Custom Entities
- How Developers Can Log Custom Events
- Building a Custom Integration Adapter
