Requirements

Overview

Before installing Rise Audit Pro, confirm that your RISE CRM installation and hosting environment are ready for the plugin.

What this article explains

This article lists the recommended server, application, browser, and access requirements.

Why it is useful

• It reduces installation errors.
• It helps support teams diagnose environment issues faster.
• It helps administrators confirm that the system can store and process audit data safely.

Who should read this?

RISE Admin, Server Administrator, Developer / Support Engineer.

Where to find it

The Plugin Health page can be used after activation to review system status, database tables, language files, and other checks.

How to use it

1. Confirm RISE CRM is installed and working correctly.
2. Confirm the administrator can upload and activate RISE plugins.
3. Confirm the database has enough storage for audit logs.
4. Confirm HTTPS is enabled for production systems.

Example workflow

Before installing the plugin on a client production CRM, an administrator creates a database backup, uploads the plugin, activates it, and then opens Plugin Health to confirm there are no missing tables.

Recommended environment

• RISE CRM installed and working.
• PHP version compatible with your RISE CRM installation.
• MySQL or MariaDB version supported by RISE CRM.
• HTTPS enabled on production.
• Regular backups for files and database.
• Enough database storage for log growth.

Screenshot

Common mistakes

• Installing on production without a database backup.
• Ignoring database storage when the CRM has many users or high activity.
• Assuming the plugin menu is missing when the issue is actually missing permissions.

Related articles

• Installation and Activation
• Plugin Health Overview
• Database Tables
• Performance Tips