Created Events Explained

Overview

Created events show that a new supported record was added to RISE CRM.

What this feature does

They help administrators identify who created a record, when it was created, and what entity type was involved.

Why it is useful

• It helps confirm ownership of new records.
• It can reveal unexpected or duplicate creation activity.
• It provides a timeline for new client, task, invoice, project, or ticket records.

Who should read this?

RISE Admin, Team Manager, System Owner.

Where to find it

Rise Audit Pro → Activity Log, filtered by action Created.

How to use it

1. Open Activity Log.
2. Select Created in the action filter.
3. Optionally select an entity type such as tasks, projects, invoices, or clients.
4. Review the created records and users.

Example workflow

A support manager wants to know who created several new tickets on behalf of a client. They filter Activity Log by Created and Ticket entity.

Screenshot

Common mistakes

• Assuming created events always include old values. Created records usually do not have previous values.
• Ignoring entity filters when many records are created daily.

Related articles

• What is an Audit Event?
• Updated Events Explained
• Activity Log Filters