What is an Audit Event?

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Overview

An audit event is a recorded action that describes something important that happened inside RISE CRM.

What this feature does

It stores information such as the action type, entity type, entity ID, user, timestamp, IP address, and change details where available.

Why it is useful

  • It gives a standard unit for reviewing activity.
  • It helps administrators compare events across different entities.
  • It makes reports, filters, exports, and investigations consistent.

Who should read this?

RISE Admin, System Owner, Security Officer, Developer / Support Engineer.

Where to find it

Audit events appear mainly in Rise Audit Pro → Activity Log, but related event information can also appear in reports, dashboards, and embedded history views.

How to use it

  1. Open Activity Log.
  2. Review each row as one audit event.
  3. Use entity and action fields to understand the event.
  4. Open diff or details where available for deeper investigation.

Example workflow

When a staff member updates an invoice due date, Rise Audit Pro can create an audit event that shows the invoice entity, updated action, user, timestamp, and changed field values.

Common mistakes

  • Thinking every audit event must include a full diff. Some events may only include summary information.
  • Confusing view events with change events. View events usually mean a record was opened, not modified.

Related articles

  • Created Events Explained
  • Updated Events Explained
  • Deleted Events Explained
  • View Log Overview
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