Notification Log Overview

Overview

The Notification Log records notification-related events where supported, such as sent notifications, read status, email-related signals, or delivery-related information.

What this feature does

It helps administrators review notification activity and understand whether important messages were sent or interacted with.

Why it is useful

• It supports communication audits.
• It helps troubleshoot notification-related issues.
• It provides context for alerts, emails, and user communication workflows.

Who should read this?

RISE Admin, Support Manager, System Owner.

Where to find it

Rise Audit Pro → Notification Log.

How to use it

1. Open Notification Log.
2. Filter by notification type, recipient, status, or date if available.
3. Review notification rows and details.
4. Compare with user activity or alert logs when needed.

Example workflow

A staff member says they did not receive an important alert. The admin checks Notification Log to confirm whether the notification was recorded.

Screenshot

Common mistakes

• Assuming Notification Log guarantees email inbox delivery.
• Ignoring external email provider issues.
• Confusing notification sent status with user action.

Related articles

• Email Open Tracking
• Webhook Alerts
• Alert Rules Overview