How Logging Starts
Overview
Rise Audit Pro starts recording supported activity only after the plugin is installed, activated, and logging is enabled.
What this article explains
This article explains when logging begins, what happens with old records, and why some actions may not appear immediately.
Why it is useful
- It sets the correct expectation for new installations.
- It helps administrators understand why historical actions are not shown.
- It helps troubleshoot empty logs after activation.
Who should read this?
RISE Admin, System Owner, Support Engineer.
Where to find it
Logging is controlled by plugin activation and the relevant settings in Rise Audit Pro → Settings.
How to use it
- Activate the plugin.
- Confirm logging is enabled in Settings.
- Perform a new supported action in RISE CRM.
- Open the related log page and review the event.
- If no event appears, check entity tracking settings and permissions.
Example workflow
If an invoice was updated before Rise Audit Pro was installed, that old update will not appear. If the invoice is updated again after activation, the new update can be recorded.
Historical data
Rise Audit Pro does not scan the existing database and recreate past activity. It records supported events from the moment the plugin is active and configured.
Common mistakes
- Expecting historical activity to be generated automatically.
- Testing with an unsupported entity and assuming the plugin is not working.
- Forgetting to check entity tracking settings.
Related articles
- Activity Log is Empty
- What Rise Audit Pro Tracks
- What Rise Audit Pro Does Not Track Automatically
- Entity Tracking Settings
