Created Events Explained
Overview
Created events show that a new supported record was added to RISE CRM.
What this feature does
They help administrators identify who created a record, when it was created, and what entity type was involved.
Why it is useful
- It helps confirm ownership of new records.
- It can reveal unexpected or duplicate creation activity.
- It provides a timeline for new client, task, invoice, project, or ticket records.
Who should read this?
RISE Admin, Team Manager, System Owner.
Where to find it
Rise Audit Pro → Activity Log, filtered by action Created.
How to use it
- Open Activity Log.
- Select Created in the action filter.
- Optionally select an entity type such as tasks, projects, invoices, or clients.
- Review the created records and users.
Example workflow
A support manager wants to know who created several new tickets on behalf of a client. They filter Activity Log by Created and Ticket entity.
Screenshot
Screenshot required
Capture from: Rise Audit Pro → Activity Log → Filter Action: Created
Capture from: Rise Audit Pro → Activity Log → Filter Action: Created
Common mistakes
- Assuming created events always include old values. Created records usually do not have previous values.
- Ignoring entity filters when many records are created daily.
Related articles
- What is an Audit Event?
- Updated Events Explained
- Activity Log Filters
