{"id":7952,"date":"2026-05-17T06:21:05","date_gmt":"2026-05-17T03:21:05","guid":{"rendered":"http:\/\/mohamed"},"modified":"2026-05-18T14:59:56","modified_gmt":"2026-05-18T11:59:56","slug":"tracking-record-views","status":"publish","type":"docs","link":"https:\/\/docs.tawarly.com\/ar\/rise-audit-pro-documentation\/view-and-notification-tracking\/tracking-record-views\/","title":{"rendered":"Tracking Record Views"},"content":{"rendered":"<h2>Overview<\/h2>\n<p>Record view tracking shows when a supported entity record was opened by a user.<\/p>\n<h2>What this feature does<\/h2>\n<p>It connects a view event to a specific record where possible, such as a project, task, invoice, client, ticket, or other supported entity.<\/p>\n<h2>Why it is useful<\/h2>\n<ul>\n<li>It helps review access to important records.<\/li>\n<li>It can show who looked at a record before or after a change.<\/li>\n<li>It supports access accountability for sensitive data.<\/li>\n<\/ul>\n<h2>Who should read this?<\/h2>\n<p>RISE Admin, Security Officer, Team Manager.<\/p>\n<h2>Where to find it<\/h2>\n<p>Rise Audit Pro \u2192 View Log, and supported RISE CRM entity pages.<\/p>\n<h2>How to use it<\/h2>\n<ol>\n<li>Open a supported record as a user.<\/li>\n<li>Open View Log.<\/li>\n<li>Filter by entity type or user.<\/li>\n<li>Review the recorded view events.<\/li>\n<li>Compare with Activity Log if a change happened later.<\/li>\n<\/ol>\n<h2>Example workflow<\/h2>\n<p>Before investigating an invoice update, the admin checks View Log to see which users viewed the invoice on the same day.<\/p>\n<h2>Screenshot<\/h2>\n<div class=\"docs-screenshot-required\" style=\"color:#b42318; font-weight:700; background:#fff1f1; border:1px solid #f3b4b4; padding:12px 14px; border-radius:8px; margin:18px 0;\">\n  Screenshot required<br \/>\n  Capture from: Rise Audit Pro \u2192 View Log \u2192 Record view entries\n<\/div>\n<h2>Common mistakes<\/h2>\n<ul>\n<li>Assuming unsupported custom pages will be tracked.<\/li>\n<li>Treating record views as edit activity.<\/li>\n<li>Not limiting access to View Log because it may expose sensitive usage patterns.<\/li>\n<\/ul>\n<h2>Related articles<\/h2>\n<ul>\n<li>Tracking Invoice Views<\/li>\n<li>Tracking Project Views<\/li>\n<li>View Tracking on Entity Pages<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Overview Record view tracking shows when a supported entity record was opened by a user. What this feature does It connects a view event to a specific record where possible, such as a project, task, invoice, client, ticket, or other supported entity. Why it is useful It helps review access to important records. It can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8282,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-7952","docs","type-docs","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tracking Record Views - Tawarly Ltd<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tracking Record Views - Tawarly Ltd\" \/>\n<meta property=\"og:description\" content=\"Overview Record view tracking shows when a supported entity record was opened by a user. 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